Living and working in another country can be difficult at times. If you are having any issues at work or in your private life, please do not hesitate to use the following resources. Please refer to the official JET Programme website for updates on the first two resources.
JET Mental Health Counselling Assistance Programme
This program provides a partial subsidy (50%, up to ¥20,000 per year) for counselling costs incurred through consultation with mental health professionals in Japan not covered by health insurance. Please ask your contracting organization or one of the PAs for more information.
JET Online Counselling Service
JET participants are also able to receive professional counseling for free through Web Mail and Skype, as part of the JET Online Counselling Service established by CLAIR. While this service is anonymous, participants need a password for access. Please ask your contracting organization or one of the PAs for more information.
JET Telephone Counselling
In addition, JET participants are able to call a free-dial phone number (calls are free of charge) to receive counselling. This service is only available twice a month, and only one phone call is allowed per day. Please ask your contracting organization or one of the PAs for more information.
TELL is a nonprofit organization that offers free and anonymous phone counseling and information.
Phone: 03-5774-0992 (daily from 9:00am to 11:00pm)
National AJET offers a number of services to help support JET participants in their lives in Japan. The AJET Peer Support Group (PSG) is a confidential listening and resource line for JET participants. Staffed by trained volunteers, a member of the PSG is available at night when other services are often unavailable, 365 days a year via telephone or Skype. All calls are confidential and callers can remain anonymous.
Phone: 050-5534-5566 (daily from 8:00pm to 7:00am)
Skype: Contact the username “AJETPSG” (daily from 8:00pm to 7:00am)
*Please note that the information here is for reference only and may be out-of-date. If you have updated information, please contact a PA.